Online Banking Changes

Filer Credit Union has upgraded its security settings. This upgrade expands the current online banking password requirements from 8-10 characters to 8-256 characters, which is great news for your online banking security. However, there may be some growing pains for members who already had passwords longer than 10 characters.

 How does this affect you? If your password is currently greater than 10 characters, the system will not recognize it, and there is a potential you could be locked out of online banking.

Under the old system, if your password was longer than 10 characters, the system technically ignored any character beyond the 10th. Going forward, the system will now be vetting those additional characters, so if your password is longer than 10 characters, the system will not recognize it because it thought all along that your password stopped at 10. If you want to use your old password, you still can, but just remember to only enter the first 10 digits. For example, if your old password was “ilovemydog123”, you’re new login password will be “ilovemydog” because those are the first 10 characters of your old password. So you can still use “ilovemydog” to login in and then update your password to whatever you really want it to be.

You may also notice the way you sign in has been upgraded. If your password is currently considered “too long,” you should see a warning message at the time of sign on.

This would be a good time to:

  1. Verify you know the answers to all of your security questions or update them as needed
  2. Make a note to yourself that the password upgrade occurred and you should only use the first 10 characters going forward.

If you need any assistance changing your password, please contact Filer Credit Union at (231) 723-3400 or stop in to any branch.

 

 

Make Mobile Banking Part of Your New Year’s Resolution

With It’s Me 247 Mobile Banking, you can keep track of your money anywhere you are, via your phone or other smart device. No more worrying about your funds – your account is just a few clicks away! Log into Online Banking and click ‘Go Mobile’ to learn more.

 

New Year, New Password

The new year has arrived, but security should remain a top priority when accessing online banking.  Keep your account protected by changing your password and security questions at regular intervals.  For additional tips on keeping your money safe, visit cusecure.org.

 

Start Saving for Your 2019 Adventures Today!

You can set up your ACH direct deposit to have part of it go into a savings account, for any trips or vacations that you have planned for 2019. To configure this, log into online banking, click on ‘My Accounts’, and then select ‘ACH Transactions’. Next, click the name of the company and then click on ‘Create New Distribution’. (If you do not see this button displayed, please contact us at the credit union for assistance.) Finally, enter the amount you would like to begin saving. Then select the account, a start and end date, and click ‘Create’ to complete the process.