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Changes to Online Banking Log In

Your password might be too long! We’re changing our password limit on March 11, 2018, but your password might not work today. Use only the first 10 characters in your password to sign in, and change your password if you have trouble. Also, try using the “Forgot my password” link if you still have trouble singing in.

Due to this upgrade, if your current password exceeds 10 characters (ex: password12), the system will not recognize it and you risk being locked out of online banking. If your password is less than 10 characters, you’re all set!

Prior to this change, look out for a message in It’s Me 247 letting you know that there’s an issue with your current password length. If you see this message, get ahead of the game! Don’t wait to change your password. Use the “I forgot my password” link in It’s Me 247 Online Banking and follow the prompts to create a new password.

If you need assistance changing your password, contact CommStar Credit Union at (440) 365-7342.


Make Mobile Banking Part of Your New Year’s Resolution

With It’s Me 247 Mobile Banking, you can keep track of your money anywhere you are, via your phone or other smart device. No more worrying about your funds – your account is just a few clicks away! Log into Online Banking and click ‘Go Mobile’ to learn more.


New Year, New Password

The new year has arrived, but security should remain a top priority when accessing online banking.  Keep your account protected by changing your password and security questions at regular intervals.  For additional tips on keeping your money safe, visit


Start Saving for Your 2019 Adventures Today!

You can set up your ACH direct deposit to have part of it go into a savings account, for any trips or vacations that you have planned for 2019. To configure this, log into online banking, click on ‘My Accounts’, and then select ‘ACH Transactions’. Next, click the name of the company and then click on ‘Create New Distribution’. (If you do not see this button displayed, please contact us at the credit union for assistance.) Finally, enter the amount you would like to begin saving. Then select the account, a start and end date, and click ‘Create’ to complete the process.