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COVID-19 Payment Relief: Skip-a-Pay

NorthStar Credit Union is offering a Skip-a-Pay opportunity for financial relief to members with a NorthStar loan experiencing financial hardship during the COVID-19 pandemic.  To take advantage of this Skip-a-Pay program, complete our Skip-a-Pay request and securely upload it here.  A member of our team will reach out to you to discuss your situation and any next-steps.

For more information, visit us at or our Financial Services team is available at 630.393.7201, option #3.

Finance charges on the loan(s) will continue to accrue during the deferral period. The term of the loan will be extended by one month. The regular contractual payment is due on the previously agreed payment date the month after the loan payment is skipped. Mortgage loans are not eligible for Skip-a-Pay.  Please contact a member of our Financial Services team to discuss difficulties making your mortgage loan payment.


Access Your Money, No Matter Where You Are

With Mobile Web Banking, you can check your funds anytime, anywhere, via smartphone or other mobile device.  To learn more, log into online banking and click ‘Go Mobile!’


Stay One Step Ahead of Potential Scammers

Don’t fall prey to scamming attempts!  Remember: if you receive any unsolicited requests for your financial information, do not respond to them.  You can review additional tips for keeping your money secure by visiting


Having Trouble Paying Your Bills? Contact Us for Help

If you are having difficulty making your monthly payments on time, our staff can assist. We offer a variety of solutions to meet the needs of our members. Contact our staff today to see what options are best suited for you.